Through project-based learning, students will learn how to configure digital workflows applications and build custom applications with a strong emphasis on human centered design and end-to-end process re/engineering. Mentoring and coaching is provided by the industrial-academic team to allow students to develop real world, work ready skills to fulfil various organisational roles implementing the digital workflows platform. Teaching and learning activities focus on ServiceNow which is a cloud-based platform that delivers cross-enterprise digital workflows, connecting people, functions and systems. At the conclusion of this subject, you will have completed certifications for both the ServiceNow Fundamentals and Application Development Fundamentals, both highly sought after in the current job market.